An introduction to marketing
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A market is any place where buyers and sellers can meet, e.g. amazon.co.uk or a shopping mall
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Different markets have varying characteristics and are affected differently by changes
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The aim of marketing is to help identify, anticipate and satisfy consumer needs and wants profitably
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Needs are considered essential, e.g. shelter or food
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Wants are desires that are non-essential, even if consumers consider them to be essential, e.g. Nike trainers
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Market research is essential in helping businesses identify products and services they can develop in response to the needs and wants of their customers
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Market research is the process of systematically gathering data from consumers that can be used to influence business decisions
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Mass markets and niche markets
The characteristics of markets
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In mass markets, products are aimed at broad market segments; e.g. Kellogg’s Corn Flakes is an example of a breakfast cereal aimed at the mass market
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Market segments are groups of consumers who share similar characteristics, e.g. age, lifestyle
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Mass marketing occurs when businesses sell their products to most of the available market
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Production usually happens on a large scale
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In niche markets, products are aimed at a subset of the larger market, e.g. gluten-free products
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Niche marketing occurs when businesses identify and satisfy the demands of a small group of consumers within the wider market
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Production usually happens on a small scale
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Characteristics of Mass Markets and Niche Markets
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Mass Markets |
Niche Markets |
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Market size and market share
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The size of a market can be measured through sales volume or sales value
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Sales volume is the number of products sold, i.e. the physical number of units sold
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Sales revenue = price × quantity sold, i.e. the financial value of the units sold
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The market share that a business enjoys is the proportion of the total sales of a product/service compared to the market as a whole; e.g. Tesco has 26% of the UK grocery market
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Market share can be calculated as follows:
Worked Example
In 2022, the UK coffee shop market was worth £4.6bn. Sales of Starbucks Coffee totalled £328m in 2022.
Using the data, calculate, to two decimal places, the market share of Starbucks Coffee in the coffee shop / café market. You are advised to show your workings.
[4]
Step 1: Identify the annual sales of Starbucks Coffee
Step 2: Identify the total market sales in the coffee shop market
[1]
Step 3: Substitute the figures into the formula
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