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  1. business-and-its-environment

    enterprise
    6 主题
  2. business-structure
    6 主题
  3. size-of-business
    3 主题
  4. business-objectives
    3 主题
  5. stakeholders-in-a-business
    2 主题
  6. external-influences-on-business
    12 主题
  7. business-strategy
    10 主题
  8. human-resource-management
    human-resource-management-hrm
    8 主题
  9. motivation
    4 主题
  10. management
    2 主题
  11. organisational-structure
    5 主题
  12. business-communication
    5 主题
  13. leadership
    2 主题
  14. human-resource-strategy
    3 主题
  15. marketing
    the-nature-of-marketing
    7 主题
  16. market-research
    3 主题
  17. the-marketing-mix
    6 主题
  18. marketing-analysis
    5 主题
  19. marketing-strategy
    3 主题
  20. operations-management
    the-nature-of-operations
    3 主题
  21. inventory-management
    2 主题
  22. capacity-utilisation-and-outsourcing
    1 主题
  23. location-and-scale
    2 主题
  24. quality-management
    1 主题
  25. operations-strategy
    4 主题
  26. finance-and-accounting
    business-finance
    2 主题
  27. sources-of-finance
    3 主题
  28. forecasting-and-managing-cash-flows
    1 主题
  29. costs
    4 主题
  30. budgets
    1 主题
  31. financial-statements
    4 主题
  32. analysing-published-accounts
    6 主题
  33. investment-appraisal
    2 主题
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Features of mass and niche markets

Mass markets

  • In mass markets, products are aimed at broad market segments e.g. Kellogg’s Cornflakes is an example of a breakfast cereal aimed at the mass market

    • Market segments are groups of consumers who share similar characteristics e.g. age, lifestyle, etc.

    • Mass marketing occurs when businesses sell their products to most of the available market 

    • Production usually happens on a large scale

  • Products are less unique as they are aimed at broad market segments

    • E.g. Primark is an example of a clothing company that focuses its product on the mass market

  • Low average costs due large scale production economies of scale 

  • Low prices lead to greater affordability and higher sales volumes 

  • Low prices lead to lower profit margins 

Niche markets

  • In niche markets, products are aimed at a subset of the larger market, e.g. gluten free products

    • Niche marketing occurs when businesses identify and satisfy the demands of a small group of consumers within the wider market

    • Production usually happens on a small scale

  • Products are specialised and unique, as they are aimed at narrow market segments 

    • E.g. Louis Vuitton is an example of a fashion company that aims its products at a niche market

  • High average costs due to small-scale production

    • They do not benefit from economies of scale

  • High prices make products less affordable and lead to lower sales volumes 

  • High prices can allow businesses to earn higher profit margins 

Advantages and disadvantages of mass marketing and niche marketing

Mass marketing

  • There is a range of advantages of selling to a wide audience with similar needs

    • Reaching as many customers as possible using standardised products and promotional strategies can be very cost-effective.

    • However, to stand out from the competition, businesses may need to spend heavily on promotional activity and price reductions

Evaluating mass marketing

Advantages

Disadvantages

  • Larger potential customer base

    • Selling to a broad audience means there are more people who might buy the product, increasing the chances of high sales and profits

  • Economies of scale

    • Producing and selling in large quantities reduces the cost per unit, making production more efficient and increasing profit margins

  • Stronger brand awareness

    • Mass promotion helps build a well-known and trusted brand that is recognised by many consumers

  • Simplified marketing

    • The same product and message can be used for all customers, reducing the cost and complexity of marketing

  • High competition

    • Many businesses compete in mass markets, making it hard to stand out and keep customer attention

  • Less customer loyalty

    • General products may not fully meet individual needs, so customers might easily switch to competitors

  • Expensive marketing campaigns

    • Reaching large audiences through national TV, billboards or online ads can be very costly for businesses

Niche marketing

  • Focusing marketing activity on a smaller, clearly defined segment of the market means a business can meet the specific needs of a targeted group of customers, often with specialised products or services

  • However, with fewer potential customers and higher unit costs, it can be difficult to make large profits in a niche market

Evaluating niche marketing

Advantages

Disadvantages

  • Less competition

    • Fewer businesses operate in niche markets, making it easier to attract and retain customers.

  • Stronger customer loyalty

    • Products are tailored to meet specific needs, helping to build closer and more loyal customer relationships.

  • Can charge higher prices

    • Niche customers are often willing to pay more for exclusive or specialised products

  • Clear brand identity

    • The business can focus its marketing on a specific audience, building a strong and easily recognisable brand

  • Smaller customer base

    • Limited demand can reduce sales and make it harder to grow the business

  • Higher unit costs

    • Smaller-scale production usually means higher costs per item, reducing profit margins

  • Risk of market changes

    • If the niche becomes less popular or trends change, the business could lose most of its customers quickly