Business_A-level_Cie
-
business-and-its-environment
enterprise6 主题 -
business-structure6 主题
-
size-of-business3 主题
-
business-objectives3 主题
-
stakeholders-in-a-business2 主题
-
external-influences-on-business12 主题
-
political-influences
-
legal-influences
-
economic-influences
-
economic-government-macroeconomic-objectives
-
economic-government-policies
-
social-influences
-
the-impact-of-corporate-social-responsibility
-
demographic-influences
-
technology-competitors-and-suppliers
-
international-trade
-
the-impact-of-multinationals
-
environmental-influences
-
political-influences
-
business-strategy10 主题
-
human-resource-managementhuman-resource-management-hrm8 主题
-
motivation4 主题
-
management2 主题
-
organisational-structure5 主题
-
business-communication5 主题
-
leadership2 主题
-
human-resource-strategy3 主题
-
marketingthe-nature-of-marketing7 主题
-
market-research3 主题
-
the-marketing-mix6 主题
-
marketing-analysis5 主题
-
marketing-strategy3 主题
-
operations-managementthe-nature-of-operations3 主题
-
inventory-management2 主题
-
capacity-utilisation-and-outsourcing1 主题
-
location-and-scale2 主题
-
quality-management1 主题
-
operations-strategy4 主题
-
finance-and-accountingbusiness-finance2 主题
-
sources-of-finance3 主题
-
forecasting-and-managing-cash-flows1 主题
-
costs4 主题
-
budgets1 主题
-
financial-statements4 主题
-
analysing-published-accounts6 主题
-
investment-appraisal2 主题
managing-employee-performance
Measurement of employee performance
-
The effectiveness of a business’s workforce can be measured in a number of ways, including
-
Labour productivity
-
Absenteeism
-
Employee costs as a percentage of turnover
-
-
These metrics are compared over time, between functional areas, branches or outlets, or against competitors
-
They can provide the basis for workforce planning and performance management
1. Labour productivity
-
Labour productivity measures output per worker during a specified period of time
-
It is expressed as a number of units and calculated using the formula
-
-
Businesses aim to increase the level of labour productivity to improve competitiveness
The link between high labour productivity and competitive edge

Worked Example
The table shows the number of pairs of luxury wool socks produced by StrumpMani in 2023 and 2024
|
Year |
Units Produced |
|---|---|
|
2023 |
46,000 |
|
2024 |
69,000 |
In 2023 StrumpMani employed 50 staff. In 2024 the number of staff employed by the business increased by 20%
Calculate the percentage change in labour productivity between 2021 and 2022.
[4]
Step 1 – Calculate labour productivity for 2023
(1)
Step 2 – Calculate labour productivity for 2024
<img alt=”equals space fraction numerator space 69 comma 000 space units over denominator space 60 space workers end fraction space space space space space equals space 1 comma 150 space units space per space worker space space” data-mathml=”<math ><semantics><mrow><mo mathsize=”16px”>=</mo><mo mathsize=”16px”> </mo><mfrac><mrow><mo mathsize=”16px”> </mo><mn mathsize=”16px”>69</mn><mo mathsize=”16px”>,</mo><mn mathsize=”16px”>000</mn><mo mathsize=”16px”> </mo><mi mathsize=”16px”>units</mi></mrow><mrow><mo mathsize=”16px”> </mo><mn mathsize=”16px”>60</mn><mo mathsize=”16px”> </mo><mi mathsize=”16px”>workers</mi></mrow></mfrac><mo mathsize=”16px”> </mo><mo mathsize=”16px”> </mo><mo mathsize=”16px”> </mo><mo mathsize=”16px”> </mo><mo mathsize=”16px”> </mo><mspace linebreak=”newline”/><mspace linebreak=”newline”/><mo mathsize=”16px”>=</mo><mo mathsize=”16px”> </mo><mn mathsize=”16px”>1</mn><mo mathsize=”16px”>,</mo><mn mathsize=”16px”>150</mn><mo mathsize=”16px”> </mo><mi mathsize=”16px”>units</mi><mo mathsize=”16px”> </mo><mi mathsize=”16px”>per</mi><mo mathsize=”16px”> </mo><mi mathsize=”16px”>worker</mi><mo mathsize=”16px”> </mo><mo mathsize=”16px”> </mo></mrow><annotation encoding=”application/vnd.wiris.mtweb-params+json”>{“fontFamily”:”Times New Roman”,”fontSize”:”18″,”autoformat”:true,”toolbar”:”<toolbar ref=’general’><tab ref=’general’><removeItem ref=’setColor’/><removeItem ref=’bold’/><removeItem ref=’italic’/><removeItem ref=’autoItalic’/><removeItem ref=’setUnicode’/><removeItem ref=’mtext’ /><removeIte