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  1. business-and-its-environment

    enterprise
    6 主题
  2. business-structure
    6 主题
  3. size-of-business
    3 主题
  4. business-objectives
    3 主题
  5. stakeholders-in-a-business
    2 主题
  6. external-influences-on-business
    12 主题
  7. business-strategy
    10 主题
  8. human-resource-management
    human-resource-management-hrm
    8 主题
  9. motivation
    4 主题
  10. management
    2 主题
  11. organisational-structure
    5 主题
  12. business-communication
    5 主题
  13. leadership
    2 主题
  14. human-resource-strategy
    3 主题
  15. marketing
    the-nature-of-marketing
    7 主题
  16. market-research
    3 主题
  17. the-marketing-mix
    6 主题
  18. marketing-analysis
    5 主题
  19. marketing-strategy
    3 主题
  20. operations-management
    the-nature-of-operations
    3 主题
  21. inventory-management
    2 主题
  22. capacity-utilisation-and-outsourcing
    1 主题
  23. location-and-scale
    2 主题
  24. quality-management
    1 主题
  25. operations-strategy
    4 主题
  26. finance-and-accounting
    business-finance
    2 主题
  27. sources-of-finance
    3 主题
  28. forecasting-and-managing-cash-flows
    1 主题
  29. costs
    4 主题
  30. budgets
    1 主题
  31. financial-statements
    4 主题
  32. analysing-published-accounts
    6 主题
  33. investment-appraisal
    2 主题
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Selection methods

  • The selection stage begins with collecting information from applicants

    • A business may have its own application form, which gathers information such as personal details, qualifications, and work experience

    • Applicants may alternatively be asked to submit their curriculum vitae (CV) and a covering letter

1. Application form

  • Application forms contain a series of standardised questions to which all candidates must respond

    • Name and contact details

    • Qualifications

    • Work experience

    • Positions of responsibility

    • Interests

    • A personal statement where the candidate explains why they would be suitable for the advertised role

    • The names and addresses of referees

  • Application forms are often completed online

Advantages

Disadvantages

  • All applicants provide identical information in the same format, making comparisons easier

  • Reduces the risk of bias, as decisions are based on consistent criteria

  • Limited information can be expressed, potentially missing key attributes

  • Can discourage talented applicants who prefer showcasing their skills more creatively

2. Curriculum vitae (CV)

  • A curriculum vitae is compiled by the applicant and may be standardised to apply for varied roles

  • CVs usually include similar information to that collected in an application form

  • Although it should be well laid-out and clear, there is no single acceptable format for CVs

  • An accompanying letter of application outlines

    • Why the applicant wants the job

    • Why they would be suitable for the advertised role

Advantages

Disadvantages

  • Easier for candidates, leading to more applicants applying, as they can quickly adapt existing CVs

  • Allows candidates to highlight unique experiences and strengths not explicitly requested by employers

  • Comparing varied CV formats is time-consuming, lengthening the recruitment process

  • Important details might be omitted by applicants, making candidate comparisons less thorough

  • Once received, applications are sifted to identify the most well-suited applicants for the role

    • A shortlist of preferred candidates is compiled

    • These candidates are invited to take part in the next stage of the selection process

3. Interviews

  • Interviews are face-to-face meetings (in-person or virtual) where applicants are asked questions about their skills, experience and knowledge

A man and woman in business attire are having a serious discussion at a table, with a laptop and open book in front of them.
  • set of relevant questions is used for all candidates to ensure that the interview is conducted in a fair and consistent manner

  • Interview questions may focus on 

    • Skills and experiences relevant to the job

    • Successes and failures, and how these were overcome

    • Personal interests and experiences

4. Tests

  • Assessment tests provide shortlisted candidates with the opportunity to demonstrate their integrity, suitability for the job, aptitude or specific skills

    • This can help a business gauge whether a candidate would be a good fit within the existing team

  • The assessment tasks may include psychometric tests, group exercises, knowledge tests or presentations

  • They typically assess problem-solving and critical thinking skills, giving employers an idea of a candidate’s potential

5. References

  • Job applicants are usually asked to provide the names of two referees who can vouch for their skills, work ethic and overall suitability for the position

  • Referees should know candidates in a professional capacity and be able to speak positively about their abilities

  • They are usually listed on the application form or CV and are typically contacted once a job offer has been made

Employment contracts

  • An employment contract is an agreement between an employer and an employee that outlines the terms and conditions of their working relationship, including

    • The employee’s working hours and expected work pattern, e.g. full-time, part-time or shifts

    • The contract period, e.g. permanent, temporary or for a fixed term

    • Entitlement to paid leave, e.g. holidays, parental responsibility

    • Notice periods for both the employee and employer

  • The legal status of employment contracts differs between countries

    • In most countries, a contract is a legal requirement that comes into force as soon as the employee accepts their job offer

    • In some countries, a verbal agreement has the same legal status as a written contract

Types of contracts

Type of contract

Explanation

Permanent

  • Ongoing employment with no end date

  • Used for long-term roles needing specific skills or experience

  • Provides job security for employees and stability for employers

Fixed-term

  • Employment for a set period, with clear start and end dates

  • Often used for temporary roles or to cover staff absences like parental leave

Casual

  • Irregular, on-demand work with no guaranteed hours

  • Common in busy seasons, e.g. summer

  • Suitable when specific skills are needed but long-term commitment is not