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  1. business-and-its-environment

    enterprise
    6 主题
  2. business-structure
    6 主题
  3. size-of-business
    3 主题
  4. business-objectives
    3 主题
  5. stakeholders-in-a-business
    2 主题
  6. external-influences-on-business
    12 主题
  7. business-strategy
    10 主题
  8. human-resource-management
    human-resource-management-hrm
    8 主题
  9. motivation
    4 主题
  10. management
    2 主题
  11. organisational-structure
    5 主题
  12. business-communication
    5 主题
  13. leadership
    2 主题
  14. human-resource-strategy
    3 主题
  15. marketing
    the-nature-of-marketing
    7 主题
  16. market-research
    3 主题
  17. the-marketing-mix
    6 主题
  18. marketing-analysis
    5 主题
  19. marketing-strategy
    3 主题
  20. operations-management
    the-nature-of-operations
    3 主题
  21. inventory-management
    2 主题
  22. capacity-utilisation-and-outsourcing
    1 主题
  23. location-and-scale
    2 主题
  24. quality-management
    1 主题
  25. operations-strategy
    4 主题
  26. finance-and-accounting
    business-finance
    2 主题
  27. sources-of-finance
    3 主题
  28. forecasting-and-managing-cash-flows
    1 主题
  29. costs
    4 主题
  30. budgets
    1 主题
  31. financial-statements
    4 主题
  32. analysing-published-accounts
    6 主题
  33. investment-appraisal
    2 主题
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Common barriers to communication

  • Barriers to communication hinder the flow of information, leading to potential misunderstandings, conflicts and inefficiency

Barriers to effective communication

Diagram of "Barriers to Effective Communication" in central blue oval with six green ovals: Cultural Differences, Lack of Time, Technological Barriers, Lack of Feedback, Noise & Distractions, Language & Jargon.
Barriers to communication include language, jargon, cultural differences and technological barriers

  1. Language and jargon

    • The use of technical terminology or industry-specific jargon can lead to misunderstandings

    • Industry- or business-specific acronyms can confuse new staff

    • Staff in businesses that operate across international borders may speak different languages

  2. Noise and distractions

    • Loud machinery or a crowded workspace can interfere with effective communication

    • Distractions, including phone notifications and email alerts, which can divert attention

  3. Lack of feedback

    • The absence of feedback can affect understanding and lead to misunderstandings

    • Messages may require urgent clarification or correction to avoid mistakes being made

  4. Cultural differences

    • Cultural norms and expectations can affect communication style

  5. Lack of time

    • Busy work schedules and competing priorities can limit the time available for communication

  6. Technological barriers

    • Technical issues such as poor internet connections, malfunctioning equipment or unfamiliarity with platforms can slow communication

How to overcome barriers to communication

  • Tackling communication barriers is an essential investment in organisational success

    • Global supply chains rely on precise instructions

    • Remote teams depend on stable digital links

    • Diverse employees need to feel heard and respected

Ways to overcome barriers to communication

Barrier

Practical ways to overcome it

Language & jargon

  • Use ‘plain English’ guidelines

  • Create a shared glossary of key terms

  • Encourage staff to ask for clarification

Noise & distractions

  • Designate ‘quiet zones’

  • Provide noise-cancelling headsets

  • Schedule short focus periods

  • Use visual signage instead of verbal instructions

Lack of feedback

  • Build in confirmation steps, such as ‘Could you recap the key points?’

  • Use digital read-receipts or emoji reactions

  • Hold brief daily stand-ups to identify issues quickly

Cultural differences

  • Offer cultural awareness training

  • Pair staff from different regions as ‘culture buddies’

  • Agree team ‘rules of engagement’ (e.g. how to disagree respectfully)

Lack of time

  • Choose the right channel (e.g. a voice note can be quicker than typing)

  • Use templates and checklists

  • Keep meetings short with timed agendas

  • Share minutes immediately after meetings

Technological barriers

  • Invest in reliable infrastructure and backups

  • Standardise on a small set of tools

  • Provide bite-sized training videos