Business GCES OCR
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Business-Enterprise-And-Entrepreneurship ocr2 主题
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Business-Planning ocr2 主题
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Business-Ownership ocr4 主题
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Business-Aims-And-Objectives ocr1 主题
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Stakeholders-In-Business ocr2 主题
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Business-Growth ocr1 主题
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The-Role-Of-Marketing ocr1 主题
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Market-Research ocr5 主题
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Market-Segmentation ocr1 主题
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The-Marketing-Mix ocr12 主题
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Introduction-To-The-Marketing-Mix
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Product-The-Product-Life-Cycle
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Product
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Price
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Price-Methods-Of-Pricing
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Price-Applying-Pricing-Methods
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Place-Physical-Distribution
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Place-Digital-Distribution
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Promotion-Advertising
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Promotion-Point-Of-Sale-Methods
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Promotion-Using-Social-Media
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The-Integrated-Marketing-Mix
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Introduction-To-The-Marketing-Mix
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The-Role-Of-Human-Resources ocr1 主题
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Organisational-Structures ocr2 主题
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Different-Ways-Of-Working ocr1 主题
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Communication-In-Business ocr3 主题
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Recruitment-And-Selection ocr3 主题
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Motivation-And-Retention ocr1 主题
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Training-And-Development ocr2 主题
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Employment-Law ocr1 主题
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Production-Processes ocr2 主题
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Quality-Of-Goods-And-Services ocr1 主题
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The-Sales-Process-And-Customer-Service ocr2 主题
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Consumer-Law ocr1 主题
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Business-Location ocr1 主题
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Working-With-Suppliers ocr1 主题
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The-Role-Of-Finance ocr1 主题
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Sources-Of-Finance ocr2 主题
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Revenue-Costs-Profit-And-Loss ocr4 主题
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Break-Even ocr2 主题
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Cash-And-Cash-Flow ocr2 主题
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Ethical-And-Environmental-Considerations ocr2 主题
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The-Economic-Climate ocr1 主题
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Globalisation ocr3 主题
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Interdependence-Of-Business-Functions ocr1 主题
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The-Impact-Of-Risk-And-Reward-On-Business-Activity ocr1 主题
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Financial-Information-And-Business-Performance ocr1 主题
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Paper-1-Business-Activity-Marketing-And-People ocr2 主题
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Paper-2-Operations-Finance-And-Influences-On-Business ocr2 主题
Introduction-To-Human-Resources-Hr
Exam code:J204
The purpose of the HR function
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In larger businesses, a human resource function commonly oversees:
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Determining the workforce needs of the business
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Recruitment and selection of employees
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Training and development
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Motivation and employee retention
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Communication with employees
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Effective human resource management is important because:
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It ensures that the organisation has the right people in the right roles, with the right support and opportunities to succeed
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It also helps create a positive work environment
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This will lead to higher productivity, improved efficiency and a competitive advantage
Determining workforce needs
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A key role of the HR function is forecasting the number and type of workers the business requires
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These needs are likely to change over time as a result of factors including:
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Staff turnover
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Staff leave job roles due to promotion, retirement or moving to a new position
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Business growth or retrenchment
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Expanding businesses are likely to need more workers, with an increasing range of skills
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Changes to business structure or location
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Decisions to reorganise workers or move to a new facility may create new jobs or reduce staffing needs
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Changes to methods of production
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Moving to a capital-intensive production process may require fewer workers, or staff with technical skills
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The HR function needs to plan, usually within a budget:
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How many workers are needed
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Full time staff
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Part-time or casual staff
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Contractors
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When workers are needed
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Length of contracts
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Hours and days of work
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Where workers are needed
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Remote staff
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Production facilities
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Administrative needs
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Supervisors
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What type of workers are needed
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Skills, qualifications and experience
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Interpersonal and communication skills
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It is only when these factors have been determined that the HR function can take steps to meet a business’s staffing needs
Examiner Tips and Tricks
You may be asked to explain the role of the human resources function. Some explain questions are worth 2 marks. and require you to make a point and develop it. A good way to do this could involve providing examples.
For example:
The human resources function’s role is to determine and implement strategies related to workers in a business [1 mark] such as recruitment, selection, training and motivation [1 mark].
Responses