Exam code:1BS0
Types of promotion
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Promotion is an important element of the marketing mix as it plays a crucial role in generating customer awareness, interest and desire for a product/service
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A business can communicate its value proposition to potential customers and differentiate itself from competitors
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Promotion helps to build brand awareness and loyalty which can lead to repeat purchases and referrals
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The promotion element of the marketing mix includes a variety of promotional methods
Popular promotion methods

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Each method has advantages and disadvantages associated with their use
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Businesses must select the most appropriate methods for their product/service, target audience and budget
An explanation of promotional methods
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Method |
Explanation |
Advantages |
Disadvantages |
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Advertising |
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Branding |
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Special offers |
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Sponsorship |
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Product trials |
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The use of technology in promotion
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Businesses which respond quickly to changing technological trends are able to better meet the needs of their customers
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Three current technological trends businesses are adapting to include viral marketing, the use of social media, and e-newsletters
Viral Marketing
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Is a strategy where businesses use online platforms to promote their products by creating content at specific times, which can easily be shared and commented on
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E.g. During the COVID-19 pandemic, Coca-Cola and McDonald’s ran campaigns that emphasised community which aligned with the public’s need for social support
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Social Media
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As social media platforms evolve, businesses must also adapt their social media strategies to keep up with the latest trends
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E.g. Instagram has been a popular platform for businesses to promote their products through influencer partnerships
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More recently many businesses have shifted their focus to promoting their brands through short-form video content on platforms like TikTok
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E-newsletters
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Businesses build a mailing list which they then use to promote their products/services to
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The business may need to offer an incentive for potential customers to give up their email address e.g. name entered into a monthly draw to receive £150 Amazon voucher
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Once the business has a list they can use it to to repeatedly to promote products and to build a deeper connection with potential customers
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However, the business must be careful of sending too many emails which may annoy the potential customers
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Responses