Exam code:9609
Capital intensive operations
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Capital-intensive production predominately uses machinery and technology in the production of goods and services
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Large-scale production of standardised products is likely to be capital-intensive
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Manufacturing in developed countries where labour costs are relatively high is likely to be capital-intensive
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E.g. Vehicle manufacturers such as Ford use robots and other production technology to manufacture cars, with supervisors overseeing the quality of output
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Evaluating capital intensive production
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Labour intensive operations
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Labour-intensive production predominantly uses physical labour in the production of goods and services
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The delivery of services is usually more labour-intensive than manufacturing
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In countries where labour costs are low, such as Bangladesh and Vietnam, labour-intensive production is common
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Small-scale production is likely to be labour-intensive
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E.g. UK schools are labour-intensive operations as teachers plan and deliver lessons and provide pastoral support
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Evaluating labour intensive production
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An introduction to production methods
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Production is the transformation of resources (e.g. raw materials components and processes) into finished goods or services
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Goods are physical products, such as bicycles and T-shirts
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Services are non-physical items such as hairdressing, tourism and manicures
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The four main production methods

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The method of production used by a business depends upon a number of factors
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The level of output required to be produced
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The nature of the product
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Whether the product is standardised or customised
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The level of automation used in production
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Job production
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Job production is where products are made to meet the specific requirements of individual customers
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Each item is produced separately and the production process is tailored to the unique specifications of the customer’s order
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It is typically used for unique or specialised products that are not produced in large quantities
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Job production often requires skilled labour, such as craftsmen or technicians, as the manufacturing process may involve intricate tasks or specialised techniques
Examples of job production
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Furniture made to order Where customers can choose the design, dimensions, materials and finishes |
Tailored clothing Such as wedding suits, where each garment is made to fit the specific preferences of the individual customer |
High-end jewellery Especially those with unique designs or personalised engravings |
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Job production has the potential to add significant levels of added value and can therefore be very profitable
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Specialised products made by skilled craftspeople can command high prices because they are unique and can be made to meet customer needs very precisely
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This would arguably be lost if other methods of production were to be adopted
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Advantages and disadvantages of job production
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Batch production
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Batch production occurs when products are produced in groups or batches
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A certain quantity of products is produced together before moving on to the next batch
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Each batch goes through the entire production process, from raw materials to the finished product, before the next batch begins
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Batches are usually of a standardised size and composition and follow a certain sequence of operations
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