Exam code:9609
Stages in the product life cycle
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The product life cycle describes the different stages a product goes through from its conception to its eventual decline in sales
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There are typically five stages in the product life cycle: development, introduction, growth, maturity and decline
A typical product life cycle

Stages of the product life cycle
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Stage |
Explanation |
Implications for cash flow |
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Development |
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Introduction |
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Growth |
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Maturity |
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Decline |
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Extension strategies
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Extension strategies refer to the techniques used by businesses to extend the life of a product beyond its natural life cycle
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These strategies are designed to boost sales and maintain profitability for a product that has reached the decline stage of its life cycle
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There are two types of extension strategies:
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Product-related extension strategies
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Promotion-related extension strategies
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1. Product-related extension strategies
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These extension strategies involve changing or modifying the product to make it more appealing to customers and extend its life cycle
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Product improvements
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e.g. Samsung releases new versions of its Galaxy Smartphone every year with upgraded features and improvements to the previous model
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Line extensions
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e.g. Coca-Cola introduced Diet Coke and Coke Zero as line extensions of its original Coca-Cola
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Repositioning
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e.g. when IBM’s personal computer division started losing market share to other brands, it repositioned its products as high-end business machines and focused on the enterprise market
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2. Promotion-related extension strategies
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These extension strategies involve changing the promotional aspects to extend a product’s life cycle
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Changes to advertising
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e.g. Kellogg’s continues to recreate advertisements for its Corn Flakes cereal, which has been around since 1906
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Price promotions
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e.g. Cyber Monday occurs on the first Monday after Thanksgiving in the USA, and electronic firms discount prices significantly to boost sales of their products
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Sales promotions
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e.g. many coffee shops offer a loyalty programme where customers can earn a free drink for every six drinks consumed
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The Boston Matrix and its uses
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The Boston Matrix is a tool used by businesses to analyse their product portfolio and make strategic decisions about each product
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The matrix classifies products into four categories based on their market share and the market growth rate
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Cash Cow
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Problem Child/Question Mark
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Star
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Dog
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The Boston Matrix

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By categorising products into these categories, businesses can allocate resources more effectively, optimising their cash flow and developing marketing strategies that align with the product’s potential
Explanation of product types in the Boston Matrix
Cash cow
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Cash cows are products with a high market share in a mature market (the entire market is no longer growing)
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They generate significant positive cash flow but have low growth potential
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Cash cows provide stable sources of income
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Problem child/question mark
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Problem child or question mark products have a low market share in a high-growth market
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These products have the potential to become stars if the company invests in their development
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There is often a negative cash flow, as businesses usually invest in problem child/question mark products to increase their market share and turn them into stars
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Star
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Star products have a high market share in a high-growth market
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The company typically invests in stars to maintain or increase their market share
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These generate significant positive cash flow and have the potential for continued growth
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Dog
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Dog products have a low market share in a low-growth market
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They generate little revenue for the company and have no growth potential
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Limitations of the Boston Matrix
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While the Boston Matrix provides valuable insights for marketing managers and serves as a useful starting point for portfolio analysis, there are some limitations to its usefulness
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Explanation |
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Simplistic approach |
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Lack of focus on the future |
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Ignores interdependencies |
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Time-consuming |
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The impact of portfolio analysis on marketing decisions
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Both the product life cycle and portfolio analysis help businesses make marketing decisions by understanding:
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Where a product is in its journey
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How profitable or risky it is
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How best to allocate marketing budgets, promotional efforts and future investment
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Marketing decisions made using the product life cycle
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Knowing where a product is in its life cycle helps a business plan the right marketing strategy, avoid wasted spending, and maximise profits at each stage
Strategies at each stage of the product life cycle
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Stage |
Marketing decisions |
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Introduction |
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Growth |
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Maturity |
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Decline |
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Marketing decisions made using the Boston Matrix
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The Boston Matrix helps businesses prioritise marketing spending by identifying which products need support, which generate income and which may no longer be worth promoting
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Marketing strategies for products in a business portfolio vary depending on the BCG Matrix quadrant in which they sit
Responses