motivation the-value-of-motivation

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Exam code:9609

Motivation and business objectives

Motivation is the inner desire or willingness that drives a person to achieve a specific goal or outcome
- Intrinsic motivation comes from within a person (values, beliefs, etc.)
- Extrinsic motivation comes from external factors (rewards or punishments)
Motivation plays a critical role in a business’s success and can have a significant impact on productivity, reliability, worker loyalty and labour turnover

Motivated employees are productive and efficient, as they are likely to be engaged in work and take initiative to meet or exceed goals
- They generate high levels of output and quality, leading to higher profits

Motivated employees are likely to be reliable
They take pride in their job, show up on time, meet deadlines and take few sick days
- This leads to increased trust between the business and its employees and higher productivity

Motivated employees are likely to stay with a business long-term, which reduces staff turnover
- This reduces the need for costly recruitment and training

Human needs are the essentials people must have to live a healthy, safe and decent life
- Without these, people cannot survive or function properly

Need	How they may be met at work
Food and water	Fair wages to afford groceries Access to water at work
Shelter	A stable income to pay rent or a mortgage
Health and safety	Safe working conditions Protective equipment
Security	Job security Clear contracts Protection from unfair dismissal
Social connection	Positive relationships with colleagues Opportunities for teamwork

Humans also have wants, which are things people would like to have to improve their quality of life, but they are not essential for survival

Want	How they may be met at work
Luxury items	Bonuses or high pay to afford non-essentials
Career success	Opportunities for promotion or recognition
Flexible lifestyle	Flexible hours or remote work options
Respect and praise	Positive feedback from managers or co-workers
Comfort	Clean, modern office or staff facilities like lounges or cafés

Businesses that help meet both needs and wants are likely to attract and retain motivated, satisfied employees
However, needs and wants cannot always be met in the workplace
- Some jobs do not meet basic needs
  - Not all work provides sufficient income or security to meet essential human needs like food, shelter or safety
    - E.g. A worker on a very low wage may still struggle to pay rent or afford proper meals
- Work may not provide emotional or social support
  - Jobs that involve isolation, high stress or poor management may make employees lonely or undervalued.
    - E.g. A delivery driver working long shifts alone may not feel socially connected
- Not all workplaces offer personal growth or fulfilment
  - not every job offers opportunities to develop skills or achieve career success
    - E.g. An office worker doing repetitive tasks with no chance for promotion may feel stuck or bored, even if they earn a good wage