Exam code:9609
Selection methods
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The selection stage begins with collecting information from applicants
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A business may have its own application form, which gathers information such as personal details, qualifications, and work experience
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Applicants may alternatively be asked to submit their curriculum vitae (CV) and a covering letter
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1. Application form
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Application forms contain a series of standardised questions to which all candidates must respond
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Name and contact details
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Qualifications
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Work experience
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Positions of responsibility
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Interests
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A personal statement where the candidate explains why they would be suitable for the advertised role
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The names and addresses of referees
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Application forms are often completed online
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2. Curriculum vitae (CV)
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A curriculum vitae is compiled by the applicant and may be standardised to apply for varied roles
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CVs usually include similar information to that collected in an application form
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Although it should be well laid-out and clear, there is no single acceptable format for CVs
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An accompanying letter of application outlines
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Why the applicant wants the job
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Why they would be suitable for the advertised role
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Once received, applications are sifted to identify the most well-suited applicants for the role
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A shortlist of preferred candidates is compiled
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These candidates are invited to take part in the next stage of the selection process
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3. Interviews
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Interviews are face-to-face meetings (in-person or virtual) where applicants are asked questions about their skills, experience and knowledge

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A set of relevant questions is used for all candidates to ensure that the interview is conducted in a fair and consistent manner
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Interview questions may focus on
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Skills and experiences relevant to the job
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Successes and failures, and how these were overcome
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Personal interests and experiences
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4. Tests
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Assessment tests provide shortlisted candidates with the opportunity to demonstrate their integrity, suitability for the job, aptitude or specific skills
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This can help a business gauge whether a candidate would be a good fit within the existing team
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The assessment tasks may include psychometric tests, group exercises, knowledge tests or presentations
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They typically assess problem-solving and critical thinking skills, giving employers an idea of a candidate’s potential
5. References
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Job applicants are usually asked to provide the names of two referees who can vouch for their skills, work ethic and overall suitability for the position
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Referees should know candidates in a professional capacity and be able to speak positively about their abilities
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They are usually listed on the application form or CV and are typically contacted once a job offer has been made
Employment contracts
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An employment contract is an agreement between an employer and an employee that outlines the terms and conditions of their working relationship, including
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The employee’s working hours and expected work pattern, e.g. full-time, part-time or shifts
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The contract period, e.g. permanent, temporary or for a fixed term
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Entitlement to paid leave, e.g. holidays, parental responsibility
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Notice periods for both the employee and employer
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The legal status of employment contracts differs between countries
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In most countries, a contract is a legal requirement that comes into force as soon as the employee accepts their job offer
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In some countries, a verbal agreement has the same legal status as a written contract
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Types of contracts
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Type of contract |
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Permanent |
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Fixed-term |
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Casual |
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Responses