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Business AS CIE

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  1. enterprise as
    6 主题
  2. business-structure as
    6 主题
  3. size-of-business as
    3 主题
  4. business-objectives as
    3 主题
  5. stakeholders-in-a-business as
    2 主题
  6. human-resource-management as
    8 主题
  7. motivation as
    4 主题
  8. management as
    2 主题
  9. the-nature-of-marketing as
    7 主题
  10. market-research as
    3 主题
  11. the-marketing-mix as
    6 主题
  12. the-nature-of-operations as
    3 主题
  13. inventory-management as
    2 主题
  14. capacity-utilisation-and-outsourcing as
    1 主题
  15. business-finance as
    2 主题
  16. sources-of-finance as
    3 主题
  17. forecasting-and-managing-cash-flows as
    1 主题
  18. costs as
    4 主题
  19. budgets as
    1 主题
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Exam code:9609

The recruitment process

  • Recruitment is the process of attracting and identifying potential job candidates who are suitable for a particular role

    • Recruitment activities include job advertising, job fairs, social media outreach, and referrals from current employees

  • Selection is the process of choosing the best candidate

    • Selection activities often involve reviewing CVs and conducting interviews or assessment tasks

The recruitment and selection process

Flowchart with hexagonal steps: Define role, Source applicants, Advertise positions, Receive applications, and perform Selection including interviews or tasks.
The recruitment and selection process involves defining, sourcing, advertising roles and selecting a suitable candidate
  1. Define the role

  • This involves determining exactly what is required in a job and of suitable candidates

    • A job specification outlines the qualifications, skills, experience and personal qualities required from a candidate for a specific job, e.g. problem-solving, good communication, able to code in Java

    • A job description outlines the duties, responsibilities and requirements of a particular job

  1. Determine the best source of candidates

  • This involves deciding whether to advertise the role internally, externally or using a combination of both

    • Internal recruitment is the process of hiring employees from within the organisation

      • Internal recruitment can be beneficial as it encourages employee development, builds morale and can save time and money on training

    • External recruitment is the process of hiring employees from outside the organisation

      • External recruitment can bring fresh ideas, experiences and perspectives to the organisation

  1. Advertise

  • Businesses with a strong social media presence can use platforms such as Facebook, LinkedIn or TikTok to advertise cost-effectively

  • Adverts can be placed on specialist recruitment portals, such as the Times Educational Supplement (TES), one of the main publications used to recruit teachers

  1. Receive applications

  • This stage involves collecting information from potential candidates

  • Someone within the business manages this application process

    • A shortlist of candidates from the many applications received is drawn up

      • The shortlist contains candidates whose applications closely match the job description and job specification

    • A selection of candidates on the shortlist are invited to interview or take part in the next round of selection activities

  1. The selection process

  • This process varies significantly between organisations

  • Common methods of selection include interviews, testing and presentations

Internal and external recruitment

  • Internal recruitment is the process of hiring employees from within the organisation

    • It can involve the promotion or redeployment of staff to fill a vacant post

    • Vacancies are advertised internally on staff notice boards, in newsletters or via in-house electronic communications

Evaluating internal recruitment

Advantages

Disadvantages

  • Internal candidates are already familiar with business culture and processes

    • Can adapt to the role quickly

    • Little need for induction training

  • Business has a good understanding of the candidate’s strengths, weaknesses, skills and aptitudes

  • Opportunities to progress can be motivating for existing employees

  • Cheaper and quicker to promote or redeploy existing staff rather than recruit externally

  • Can lead to conflict or resentment

  • May affect motivation and working relationships between successful and rejected internal candidates

  • further vacancy is created when an employee is promoted/redeployed

  • A limited number of suitable applicants may be available internally

  • Missed opportunity to inject new ideas, experience or skills into the business

  • External recruitment is the process of hiring employees from outside the organisation

    • External recruitment can bring fresh ideas, experiences and perspectives to the organisation

    • However, it is often more expensive than internal recruitment

    • There is also a greater degree of uncertainty as external candidates are unknown to the business

Recruitment methods

  • Recruiting the right employees is crucial for any business aiming to achieve its objectives effectively

  • Recruitment methods include traditional newspaper advertisements to modern online platforms, as well as specialist recruitment agencies

1. Job advertisements

  • Publishing job openings through newspapers, magazines or noticeboards

Advantages

Disadvantages

  • Many potential applicants

  • Can target specific audiences (local, regional, or national)

  • Relatively low cost

  • May attract a high volume of unsuitable applicants

  • Time-consuming to sort through many responses

  • Limited engagement compared to interactive methods

2. Employment agencies

  • External firms specialising in recruiting staff for other businesses

Advantages

Disadvantages

  • Expertise in matching candidates to roles

  • Saves time and resources in the recruitment process

  • Useful for filling specialist or senior positions

  • Can be expensive due to agency fees

  • Limited control over the initial selection process

  • Potential mismatch if the agency lacks understanding of business needs

3. Online recruitment

  • Advertising job openings on the internet via company websites or recruitment platforms

Advantages

Disadvantages

  • Cost-effective and fast distribution

  • Access to a large and diverse applicant pool of applicants

  • Easy to manage applications electronically

  • Risk of receiving large numbers of irrelevant applications

  • Might exclude applicants with limited internet access

  • Potential security and privacy concerns over online data handling

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