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Business AS AQA

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  1. 1-1-the-nature-and-purpose-of-business as
    3 主题
  2. 1-2-forms-of-business as
    5 主题
  3. 1-3-the-external-environment as
    5 主题
  4. 2-1-management-and-leadership as
    3 主题
  5. 2-2-management-decision-making as
    4 主题
  6. 2-3-the-role-and-importance-of-stakeholders as
    3 主题
  7. 3-1-marketing-objectives as
    1 主题
  8. 3-2-understanding-markets-and-customers as
    5 主题
  9. 3-3-making-marketing-decisions as
    2 主题
  10. 3-4-the-marketing-mix as
    7 主题
  11. 4-1-operational-objectives as
    2 主题
  12. 4-2-operational-performance as
    1 主题
  13. 4-3-efficiency-and-productivity as
    3 主题
  14. 4-4-quality as
    1 主题
  15. 4-5-inventory-and-supply-chain-management as
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  16. 5-1-financial-objectives as
    2 主题
  17. 5-2-financial-performance as
    6 主题
  18. 5-3-sources-of-finance as
    3 主题
  19. 5-4-cash-flow-and-profit as
    1 主题
  20. 6-1-human-resource-objectives as
    1 主题
  21. 6-2-human-resource-performance as
    1 主题
  22. 6-3-organisational-design as
    3 主题
  23. 6-4-human-resource-planning as
    4 主题
  24. 6-5-motivation as
    1 主题
  25. 6-6-improving-employer-employee-relations as
    2 主题
  1. Business AS AQA
  2. 6-3-organisational-design as
  3. the-value-of-changing-organisational-design as
课 22, 主题 3
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the-value-of-changing-organisational-design as

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Exam code:7131

Why change the organisational design?

  • When there is a change in external factors (market conditions, technology advances or changes in legislation), businesses may need to reassess their current structure

  • An adaptive organisation will be able to change its structure in response to external factors or build an organisational structure that is easily able to handle external changes

Influences on organisational structures

Reason

Explanation

Example/Impact

Improve efficiency

  • Delayering or streamlining can remove unnecessary management levels, improving communication and cutting costs

  • A flatter structure enables faster decisions, reduces wage costs and improves accountability

Respond to growth or change

  • As businesses grow into new markets, regions or product lines, their structures must adapt to support increased complexity

  • A decentralised structure may give regional teams more autonomy to respond locally

Increase innovation

  • Cross-functional collaboration through structures such as matrix teams encourages fresh ideas and agile problem-solving

  • A technology firm may form temporary project teams for new app development or product launches

Adapt to external pressures

  • Structural changes help businesses respond to evolving technology, customer expectations, economic shifts or competition

  • Retailers, such as Next, have restructured to focus more on online operations and less on in-store hierarchy

Align structure with strategy

  • A business’s structure must reflect its strategic goals to ensure staff roles and responsibilities support direction

  • A business going digital may shift from a functional to a project-based structure to deliver new services faster

  • The appropriateness of an organisational structure depends on the context and unique characteristics of each business

  • Factors, such as organisational culture, leadership style and employee capabilities, should also be taken into account when selecting and implementing a new organisational structure

Example: Marks & Spencer

  • Problem: M&S faced falling profits and customer dissatisfaction

  • Response: It restructured by removing management layers and shifting more decision-making power to store-level staff

  • Result: Improved responsiveness to local demand and a leaner cost base

Examiner Tips and Tricks

In questions about HR challenges, use specific examples, such as seasonal contracts or training needs — avoid vague points, such as “it’s difficult”

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