Exam code:J204
The main business aims and objectives
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Aims and objectives are the long-term goals and specific, measurable outcomes that businesses hope to achieve in a given time period
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Businesses usually pursue one or more common business objectives
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Many of these are financially-focused
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Aims and objectives are centred on increasing revenue or profit, reducing costs, maximising returns for shareholders, growth, increasing market share or ensuring survival
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Businesses may also pursue non-financial aims and objectives
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These may include providing a service, fulfilling personal ambitions, making a positive contribution to society or improving employee welfare
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Examples of common business objectives
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Objective |
Explanation |
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Survival |
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Growth |
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Profit |
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Market share |
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Providing a service |
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Every successful business needs to have clear aims and objectives that guide its operations and focus the efforts of all employees towards the same goal
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Aims and objectives are critical for businesses to function effectively and achieve long-term success
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E.g. A business may aim to become the market leader in a particular industry by increasing sales, improving customer satisfaction and expanding into new geographic markets
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Aims and objectives can act as motivators, as workers can understand the contribution of their hard work to business success
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Employees may receive a financial reward for their progress towards meeting objectives
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Investors and other interested stakeholders can understand the direction the business is choosing to pursue
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This can help them decide whether to align themselves with the business
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Examiner Tips and Tricks
You are not required to know the difference between aims and objectives; they are both considered to be the goals of a business.
Differences in aims and objectives
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Business aims and objectives can vary significantly between different businesses for numerous reasons, including:
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New businesses are likely to prioritise survival, whilst established businesses may be more likely to pursue growth
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Small businesses may be focused on the personal objectives of their owners, such as achieving a good work-life balance, whilst very large businesses, such as PLCs, are likely to aim to satisfy the needs of their shareholders
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Non-profit organisations are likely to prioritise their social aims and objectives, whereas for-profit businesses will often prioritise maximising sales and minimising costs
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Different industries
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Businesses operating in different industries will have different objectives and aims
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E.g. A healthcare company’s primary objective might be to improve the health and wellbeing of people, while a financial services firm’s objective might be to maximise profits
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Size
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The size of a business can also influence its aims and objectives
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E.g. A small business may focus on survival and achieving manageable growth, while a larger corporation may prioritise product diversification and market dominance
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Culture
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Each business has its own unique culture, which reflects its values, beliefs, and overall vision
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E.g. A business with an employee-focused culture is likely to prioritise their wellbeing, whilst a business with a target-driven culture is more likely to focus on financial objectives
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Ownership structure
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The legal ownership structure of a business can influence its objectives
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E.g. A family-owned business may prioritise long-term stability and legacy over short-term profitability, whilst a large public limited company is likely to prioritise maximising returns for shareholders
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Geographic location
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Aims and objectives can differ depending on the area in which a business is located
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E.g. Businesses in developing economies may prioritise job creation, with support from their government, whilst businesses in more developed economies may prioritise innovation and technology adoption
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Why aims and objectives change
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As a business grows in size and evolves, its objectives can change
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These changes are often necessary to ensure that the business remains competitive, profitable, and compliant with regulations
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Focus on survival or growth
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A start-up business is likely to aim initially to survive by breaking even and becoming profitable
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As the company grows and becomes more established, its objective may change to focus on growth
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This may include expanding into new markets or investing in new products or services
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Entering or exiting markets
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A business may decide to enter a new market to expand its customer base or to diversify its products/services
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Conversely, a business may decide to exit a market if it is not profitable
Growing or reducing the workforce
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A growing business may need to hire additional employees to support its expansion
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Conversely, a business may decide at any point to reduce its workforce to cut costs or streamline operations
Increasing or decreasing product range
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A business may choose to increase its product range to expand its customer base or to stay competitive in the market
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Alternatively, a business may decide to decrease its product range if certain products are not proving to be profitable
Factors that cause business objectives to evolve
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Factor |
Explanation |
Example |
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Market conditions |
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Technology |
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Performance |
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Responses