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Ethics as a computing professional

What are ethics?

  • Ethics are a set of principles that help us decide what is right or wrong

  • They guide how we behave and make decisions, especially in situations where there isn’t a clear answer

  • In computing, an ethical issue is when technology creates a situation that challenges a person’s morals and values

  • These issues can be difficult because:

    • Technology moves fast, but laws take time to catch up

    • There may be no single “correct” answer

    • Choices can have serious consequences for both individuals and society

Computer ethics

  • Computer ethics are a set of principles that guide how computers and technology should be used responsibly and fairly

  • They help prevent misuse and protect people’s rights in a digital world

  • The three key areas of computer ethics are:

    • Intellectual property rights

      • It is unethical to copy or use software, music, or digital content without permission from the owner

      • Example: Downloading and using paid software without a licence

    • Privacy

      • Users have the right to keep their personal information safe

      • It is unethical (and illegal) to access someone’s personal data without their permission (e.g. hacking)

    • Impact on society

      • Computers affect how we work and live

      • Ethical concerns include job losses due to automation, social media effects, and digital addiction

  • The internet has made plagiarism easier, this is when someone copies another person’s work and claims it as their own

  • It’s not wrong to use someone’s idea, but you must give credit

  • This is done through:

    • Footnotes

    • References or citations at the end of a document

  • Anti-plagiarism software exists to scan and detect copied content from websites

Ethical bodies

What is an ethical body?

  • An ethical body is an organisation that publishes a code of conduct which its members are expected to follow

  • Being a member of an ethical body shows a commitment to professional integrity and maintaining high ethical standards in your work

  • Examples of ethical bodies include:

    • British Computer Society (BCS)

    • Institute of Electrical and Electronics Engineers (IEEE)

British Computer Society (BCS)

  • The professional body for IT and computing in the UK

  • Promotes ethical behaviour, good practice, and high standards in tech-related jobs

  • Members follow a Code of Conduct to ensure responsible use of technology

Institute of Electrical and Electronics Engineers (IEEE)

  • A global organisation for engineers, developers, and computer scientists

  • Sets technical standards and encourages ethical and professional behaviour in tech fields

  • Known for publishing research and codes of ethics

Benefits of being a member of an ethical body

Benefit

Explanation

Clear ethical guidelines

Members follow a written code, so they don’t have to decide what is ethical on their own

Trusted by clients and colleagues

Clients and staff know the member is working to recognised standards

Professional reputation

Being part of an ethical body shows you are reputable and serious about your work

Recognised skills and knowledge

Entry may require qualifications or passing a test, showing you meet high standards

Help and support

Members can get advice (e.g. legal help) when needed

Training and development

Access to training courses helps members keep their skills up to date

Ethical conduct

Example 1: Software development team

  • A project manager leading a team of developers should:

    • Treat all team members fairly, listen to their ideas, and avoid favouritism

      • This helps team members feel valued.

    • Respect work-life balance by avoiding unrealistic deadlines

      • This supports better teamwork and helps get the best work out of them

    • Encourage collaboration and clear communication to avoid conflict

      • A team that works well together creates a better product for the client

Example 2: IT support company owner

  • An IT company owner managing technicians who visit clients should:

    • Provide fair pay and ongoing training to keep staff skilled and motivated

      • Staff feel valued, which improves performance

    • Promote ethical behaviour with clients (e.g. don’t overcharge or mislead)

      • Builds trust within the team and with clients, leading to better service

    • Create a culture of respect and teamwork, even under pressure

      • Helps staff support each other and deliver a high-quality solution to clients

Worked Example

Aisha manages a team of software developers.

Explain the reasons why it is important that Aisha acts ethically in relation to her team members.[2]

Answer

  • To make sure the team members feel valued [1 mark]

  • To get the best work out of the team [1 mark]

  • To enable them to work well together [1 mark]

  • To enable them to create the best product for the client [1 mark]

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