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Business_A-level_Edexcel

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  1. 1-marketing-and-people

    1-1-meeting-customer-needs
    3 主题
  2. 1-2-market
    5 主题
  3. 1-3-marketing-mix-and-strategy
    5 主题
  4. 1-4-managing-people
    5 主题
  5. 1-5-entrepreneurs-and-leaders
    6 主题
  6. 2-managing-business-activities
    2-1-raising-finance
    4 主题
  7. 2-2-financial-planning
    4 主题
  8. 2-3-managing-finance
    3 主题
  9. 2-4-resource-management
    4 主题
  10. 2-5-external-influences
    3 主题
  11. 3-business-decisions-and-strategy
    3-1-business-objectives-and-strategy
    4 主题
  12. 3-2-business-growth
    4 主题
  13. 3-3-decision-making-techniques
    4 主题
  14. 3-4-influences-on-business-decisions
    4 主题
  15. 3-5-assessing-competitiveness
    3 主题
  16. 3-6-managing-change
    3 主题
  17. 4-global-business
    4-1-globalisation
    5 主题
  18. 4-2-global-markets-and-business-expansion
    5 主题
  19. 4-3-global-marketing
    3 主题
  20. 4-4-global-industries-and-multinational-corporations
    3 主题
  21. 5-exam-technique
    5-1-the-exam-papers
    4 主题
  22. 5-2-business-studies-skills
    1 主题
  23. 5-3-structuring-your-responses
    5 主题
  24. 6-pre-release-preparation
    2025-pre-release-music-industry
    9 主题
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An introduction to human resources

  • In common with all resources, a business’s employees — its human resources — need to be managed

  • Staff costs can make up a large proportion of a business’s costs, so objective monitoring of employee performance is a key element of effective financial and operational control

  • Businesses commonly monitor the following human resources metrics:

    • Labour productivity

    • Labour turnover

    • Labour retention

    • Absenteeism

Labour productivity

  • Labour productivity is a measure of output per employee

  • It is calculated using the formula

Labour space Productivity space equals space fraction numerator Total space Output over denominator Average space number space of space employees end fraction

  • Figures used in this formula are for a specific time period (e.g. a week, month or year)

  • Businesses aim to increase the level of labour productivity to improve competitiveness

Labour productivity and competitiveness

Flowchart with four arrows showing progression: Higher Labour Productivity, Lower Labour Cost Per Unit, Improved Efficiency and Competitive Edge.
Higher labour productivity improves businesses’ competitiveness

Worked Example

Last year, Marinka Homewares made 424,000 lava lamps with a production workforce of 350 employees. This year, it forecasts that 480,000 lava lamps will be made with a production workforce of 365 employees.

Calculate the percentage increase in annual labour productivity per worker between last year and this year’s forecast.

(4)

Step 1: Apply the labour productivity formula to calculate the labour productivity for both years

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