Development of corporate strategy
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A successful corporate strategy helps to provide a competitive advantage
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Effective corporate strategy development requires careful consideration of a range of internal factors and the external environment in which the business operates
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Internal factors include the human and capital resources available
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External factors include the economic and political environments
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Two strategic models used to develop a corporate strategy are the Ansoff matrix and Porter’s strategic matrix
The Ansoff matrix
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The Ansoff matrix is a tool for businesses with a growth objective
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It is used to identify an appropriate corporate strategy and the level of risk associated with the chosen strategy
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The model considers four elements, which are broken down into two categories:
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The market — existing and new markets
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The product — existing and new products
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The Ansoff matrix: strategies for growth

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The least risky strategy to achieve growth is to pursue a strategy of market penetration
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This involves selling more products to existing customers by encouraging:
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More regular use of the product
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Increased use of the product
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Brand loyalty of customers
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Market development involves finding and exploiting new market opportunities for existing products by:
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Entering new markets at home or abroad
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Repositioning the product by selling to different customer profiles (selling to other businesses as well as directly to consumers)
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Seeking complementary locations
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For example, M&S Food has achieved significant growth since teaming up with fuel retailers such as BP and Applegreen and providing express retail outlets
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Product development involves selling new or improved products to existing customers by:
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Developing new versions or upgrades of existing successful products
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Redesigning packaging and aesthetic features
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Relaunching heritage products at commercially convenient intervals
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For example, Cadbury relaunches Christmas-themed products each year, often with a subtle design change, to recapture the interest of customers
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Diversification is the most risky growth strategy, as it involves targeting new customers with entirely new or redeveloped products
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Examples of diversification include:
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Tesco launching a range of financial products, including current accounts and credit cards
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Greggs launching a range of themed clothing products
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Porter’s generic strategic matrix
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Porter’s generic strategic matrix identifies a range of strategies a business might adopt, considering:
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Its source of competitive advantage (cost or differentiation)
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The scope of the market in which it operates (mass or niche)
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Porter argues that failing to adopt one of these strategies risks a business being “stuck in the middle” and unable to compete successfully with rivals in the market
Porter’s generic matrix

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Businesses operating in the mass market should adopt either a cost leadership or a differentiation strategy, depending on what it is that makes them stand out from their competitors
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Businesses that have a significant cost advantage over competitors should exploit this as much as possible to achieve success, which is called cost leadership
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Businesses that are unable to operate as the most competitive on cost should adopt a strategy of differentiation
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A business that operates in a niche market should adopt a focus strategy that closely meets the needs of its specific group of customers
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A cost focus involves being the lowest cost competitor within the market niche
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A differentiation focus involves offering specialised products within the niche market
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Portfolio analysis
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Portfolio analysis involves a business carrying out a detailed evaluation of its full range of products so that appropriate strategies may be identified and pursued
Boston matrix
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The Boston Matrix is a portfolio analysis tool that considers the relative market share of a firm’s products and the rate of growth within the market in which each product is sold

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Stars are products sold in high-growth markets and have a high level of market share
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Stars require some ongoing investment to maintain their market position and, if managed well, they are likely to become cash cows in the future
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A market penetration strategy to increase sales revenue and maximise market share is likely to be appropriate
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Cash cows are sold in lower-growth markets and have a high market share
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Cash cows generate more cash than they need to maintain their market position and can be used to fund the development of other products in the portfolio
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Businesses may seek new markets for these products if they are relatively risk-free
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Question marks are sold in high-growth markets and have a relatively low market share
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Question marks require significant investment if they are to improve their level of market share and become stars
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There is a risk that question marks will become dogs when market growth rates slow
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Dogs are sold in low-growth markets and have a relatively low market share
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Dogs have little potential for future growth and should be divested so that finance and effort may be invested in other products
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Achieving competitive advantage through distinctive capabilities
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When a business has a particular strength that is very difficult for competitors to copy, it has a distinctive capability
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The nature of that distinctive capability will determine the aims and objectives of the business and the strategies it will pursue to achieve them
Examples of distinctive capabilities
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Responses